Involve Your Experts

Employee Solutions
By asking your employees questions, you encourage them to participate in a two-way information exchange. To continue your power exchange, involve employees in improving their jobs and your business. Take the ideas they give you and involve them in developing solutions to problems, identifying areas for improvement and finding opportunities for growth.

Involve the people who are under the hood, your experts, in seeking new ways to reduce expenses, expedite customer service or improve coordination with other departments. Employees will exchange their involvement for high accountability and commitment to the desired results.

People support what they help create. By involving employees, you challenge them to be accountable for tackling new issues and solving problems. Require team members to bring you solutions along with problems. There is no hiding from problems when accountability prevails.

Even the most powerful leaders sometimes feel threatened by the idea of involving their employees in identifying and solving problems. Perhaps they feel they're giving up control over how their team will achieve its goals.

However, powerful leaders also realize there is more than one way to effectively solve a problem. An employee's approach might be different than the leaders, but the benefits of building ownership that come from employees creating the solutions far outweigh any loss of control powerful leaders might feel. ...

From: Power Exchange
© 2005 Lee J. Colan
CPW-003-009318
Visit Dr. Lee J. Colan's Website: http://www.thelgroup.com

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