Recognizing Top Performance
By Zig Ziglar
Most managers would like to have employees and coworkers who take pride in their careers. Now since pride means many things to many people, let's look at a workable definition for our purposes.
To me, PRIDE is Personal Responsibility In Daily Effort. If we are going to encourage those around us to take personal responsibility in daily effort, we must recognize the importance of recognition in this process.
The late Mary Kay Ash, founder of Mary Kay Cosmetics, is generally credited with having said that everyone carries a sign that is constantly on display: Make Me Feel Important! If we can do this (make others feel important)'sincerely'then we have taken a giant stride in developing Top Performers.
Everyone needs recognition. The blue-collar worker is recognized for being the family provider; the white-collar worker is recognized for having great potential; the sales/marketing person is recognized for having high-income earning power. The point is that some people's recognition needs are very basic, while the needs of others may be quite complex. The Top Performers in the world are builders, doers, and competitors, and they want to, and even need to, make a contribution to whatever they do. They must know when they are contributing and how much they are contributing. Those who manage Top Performers develop a 'scoring' system that keeps everyone informed of how they are doing. Please remember that negative scoring should be done in private and positive scoring should be done publicly.
To me, PRIDE is Personal Responsibility In Daily Effort. If we are going to encourage those around us to take personal responsibility in daily effort, we must recognize the importance of recognition in this process.
The late Mary Kay Ash, founder of Mary Kay Cosmetics, is generally credited with having said that everyone carries a sign that is constantly on display: Make Me Feel Important! If we can do this (make others feel important)'sincerely'then we have taken a giant stride in developing Top Performers.
Everyone needs recognition. The blue-collar worker is recognized for being the family provider; the white-collar worker is recognized for having great potential; the sales/marketing person is recognized for having high-income earning power. The point is that some people's recognition needs are very basic, while the needs of others may be quite complex. The Top Performers in the world are builders, doers, and competitors, and they want to, and even need to, make a contribution to whatever they do. They must know when they are contributing and how much they are contributing. Those who manage Top Performers develop a 'scoring' system that keeps everyone informed of how they are doing. Please remember that negative scoring should be done in private and positive scoring should be done publicly.
Visit Zig Ziglar's Website: http://www.ziglar.com
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